Update Date: September 24, 2026
This WCU CUBE Privacy Policy (hereinafter referred to as “this Privacy Policy”) is an integral part of the WCU CUBE License and Service Agreement (hereinafter referred to as the “User Agreement”), and is jointly concluded by and between you (the user, hereinafter also referred to as “you”) and Shantou Chenghai Moyu Culture Co., Ltd. (hereinafter referred to as “Moyu Culture”, “WCU CUBE” or “we”). Unless you have read and accepted all the contents of this Privacy Policy, you are not entitled to use WCU CUBE and its services; your use of WCU CUBE and its services will be deemed to mean that you have read and agreed to sign this Privacy Policy.
If you are a minor under the age of 18, you need to read this Privacy Policy accompanied by your guardian. Both you and your guardian must read it carefully; please use the application and services provided by Moyu Culture only after obtaining your guardian's consent to all the clauses of this Privacy Policy.
Special Note for Children: If you are a minor under the age of 14 (hereinafter referred to as a “child”), please ask your guardian to read this WCU CUBE Privacy Policy together with you, especially the WCU CUBE Children's Personal Information Protection Guidelines. Please use the application and services provided by Moyu Culture only after obtaining your guardian's consent to all the clauses of this Privacy Policy. By clicking to agree to this Privacy Policy, or by using/continuing to use the application and services provided by Moyu Culture or submitting personal information, you indicate that you have obtained your guardian's permission, and that your guardian also agrees to be bound by this Privacy Policy, and in particular by the WCU CUBE Children's Personal Information Protection Guidelines.
Moyu Culture absolutely respects users' privacy and information and protects your privacy and information with the utmost care. When you use WCU CUBE and its services, we may collect and use your relevant personal information. Through this Privacy Policy, we wish to explain to you the rules applicable to our collection and use of your personal information and related matters, so as to better safeguard your rights and interests.
This Privacy Policy will help you understand the following contents:
I. How We Collect and Use Personal Information
II. How We Share, Transfer and Publicly Disclose Your Personal Information
III. How We Store and Protect Your Personal Information
IV. Your Rights to Manage Your Personal Information
V. Protection of Minors
VI. Suspension and Termination of Services
VII. Updates to and Access to This Privacy Policy
VIII. Governing Law and Dispute Resolution
IX. Contact Us
X. Miscellaneous
I. How We Collect and Use Personal Information
Moyu Culture collects and uses your personal information that is actively provided by you during the use of services, or generated due to product and/or service needs, in accordance with laws and regulations and under the principles of legitimacy, lawfulness and necessity. If we intend to use your personal information for purposes other than those set forth in this Privacy Policy, or to use information collected for a specific purpose for other purposes, we will inform you in a reasonable manner in a timely manner and obtain your consent again before such use.
The types of your personal information that we collect and use include two categories: The first category: information necessary for the core business functions of our products and/or services. Such information is indispensable for the normal operation of the products and/or services, and you must authorize us to collect it. If you refuse to provide it, you will be unable to use our products and/or services normally. The second category: information that may be collected for additional business functions. Such information is not required for core business functions, and you may choose whether to authorize us to collect it. If you refuse to provide it, the additional business functions may not be available or may not achieve the effect we intend, but this will not affect your normal use of the core business functions. We would like to specifically remind you that, since we offer a large number of application products and services with different contents, the core business functions (including the types of your personal information collected for such functions) may also vary depending on the contents of the application products/services, and the actual provision of the application products/services shall prevail. In addition, you understand and agree that we hope to provide you with well-developed application products and services, so we will continuously improve our application products and services, including technologies. This means that we may frequently launch new business functions, which may require the collection of new personal information or changes to the purpose or manner of use of personal information. If any function or application product/service that needs to collect your personal information is not described in this Privacy Policy, we will separately explain the purpose, content, manner of use and scope of such collection by updating this Policy, page prompts, pop-ups, website announcements or other means, and will provide you with an independent option to consent, and collect the information only after obtaining your explicit consent. If you have any questions about the relevant matters during this process, you may contact us through the method provided in Article IX of this Privacy Policy, and we will answer you as soon as possible.
When you use WCU CUBE and its services, we will generally collect and use your personal information in the following scenarios:
1. One-click login / local number verification function
To implement the one-click login / local number verification function, we need to obtain your network type, network address (IP address), carrier type, local number information and SIM card status, which are used to obtain your mobile phone number with one click; meanwhile, the mobile device type, mobile operating system and hardware vendor are used for problem inquiry, analysis and risk control. If you refuse to provide such information, you will be unable to use this function.
2. Account registration and identity verification:
1) When you register and log in to a user account, or use WCU CUBE products and services, you need to complete a series of registration procedures as instructed by us, during which you need to provide us with the following information: account nickname, user avatar, mobile phone number and email address. The above information is collected to identify you as a Moyu Culture user and to save your login information. The above information is indispensable for you to register and log in to a user account or use the core business of WCU CUBE products and services. If you choose not to provide it, you may be unable to use WCU CUBE products and services.
2) Some of our application products and services support logging in with a third-party platform account (WeChat account / QQ account). If you log in with a third-party platform account, we will obtain the relevant information under that third-party account based on your authorization (including: the third-party account, user name, nickname, avatar and other information you authorize, subject to the authorization page of that third-party account). The above information is collected to provide you with account login services, ensure the security of your account and prevent security risks. If you refuse to authorize such information, you will be unable to log in to our platform using the third-party platform account, but this will not affect your normal use of other products and services provided by us.
3) In accordance with applicable laws, regulations, policies and the requirements of the competent authorities, you need to complete real-name registration to use WCU CUBE and its services. We will collect your personal identity information (including your name and ID card number) with your consent or upon your active provision; if you log in to WCU CUBE services through an associated third-party account, we may, after your authorization, obtain your personal identity information (including your name and ID card number) from that third party, and the above information is collected to complete real-name verification. The real-name identity information you provide will be compared with the data source of the authoritative data platform, and if the comparison is consistent, the verification is successfully passed. The above information constitutes sensitive personal information; refusing to provide it may result in your being unable to log in to WCU CUBE or being subject to corresponding restrictions when using WCU CUBE and its services.
4) To verify your true identity, we may need you to provide real identity information (including your name and ID card number) and biometric information (static or dynamic facial features) to complete identity verification. If you do not provide the above information, we will be unable to provide you with the relevant functions and services.
For the purpose of identity verification, you agree and authorize us to provide, query and verify the aforementioned identity information to relevant identity verification institutions (such as personal credit institutions and government departments), either by ourselves or by entrusting third parties. Please note that your identity information and biometric information constitute sensitive personal information; please provide it with care. If you refuse to provide it, you may be unable to obtain the relevant services, but this will not affect your normal use of other functions and services.
3. While using WCU CUBE and its services:
1) Reading/writing external storage of the device. We need to obtain the permission to read/write the external storage of the device (if you use an Android device, the permissions involved may include the “permission to read external storage”, the “permission to read/write SD card contents” and the “permission to modify/delete SD card contents”, the same below). The above permissions and information are used for the installation and storage of application products on the device and for reading application archives and files (including necessary application processes and caches, as well as reading, writing/downloading/saving/modifying pictures or albums, files, crash logs and other information), to ensure your normal login and use of our services and to maintain the normal and stable operation of the basic functions of the application. If you refuse to grant the aforementioned permissions, you may be unable to use our relevant products and services.
2) Application log information, including login logs, item logs, store purchase logs, activity logs, guild logs, upgrade logs, chat logs, in-application friend records, application match information and other application log information generated during your use of WCU CUBE products and services. We collect the above information for application operation statistical analysis, customer service complaint handling, application anti-cheating analysis and other application experience optimization analysis, and also to facilitate your viewing of your application history in the application client; if you refuse to grant the aforementioned permissions, you may be unable to use our relevant products and services.
3) Interactive information. When you interact with other players through text, pictures, voice or other means in the application, we may collect and save the content of the information you send for filtering inappropriate content such as pornography, violence, politics, abuse and malicious advertisements, so as to purify the application environment and maintain a healthy online environment. If you wish to interact with other users by voice, or to take, upload or save pictures, WCU CUBE will, after obtaining your authorization and consent, access your microphone, camera, album, and the permission to read/write the external storage of the device. If you refuse to grant the aforementioned permissions, you may be unable to use our relevant products and services, but this will not affect your normal use of other functions of WCU CUBE and its services (except as otherwise stated in this Privacy Policy); you may also disable the aforementioned permissions in the system settings at any time.
4) Application information and device information (including IMEI, device serial number, OAID, MEID, Android ID, IMSI, GUID, MAC address, SIM card serial number), installed APP information or running process information. We collect the above information to verify account information, ensure the security of your application account, and conduct advertising data monitoring and verification; it is also used to create a fair, healthy and safe application environment and to combat acts that undermine the fairness of the application environment or interfere with or disrupt the normal operation of application services (such as detecting piracy, scanning plug-ins and preventing cheating); we may use your IP address to identify the location of the device when it connects to the Internet, in order to implement specific activity content. Please note that in some older versions of the Android system, mobile phone manufacturers may bundle permission requests; in that case, the pop-up for obtaining device information may be displayed as whether to allow making calls and managing the call log.
5) Transaction information, including recharge records, consumption records and other necessary information related to transactions. When you use certain in-application consumption functions, we will collect the aforementioned information so that you can check your transaction records; at the same time, we protect the security of your virtual items to the greatest extent, and in the event of a transaction dispute, provide information to customer service personnel to support the handling of the dispute. Recharge records and consumption records constitute sensitive personal information; collecting the above information is necessary for the consumption function of WCU CUBE services, otherwise the transaction cannot be completed.
6) Application installation list. To ensure the realization of product functions and safe and stable operation, we need to obtain the application installation list. WCU CUBE will push the latest version and redirect to the mobile phone's application store for update.
7) Access to clipboard information. To improve user experience and facilitate user feedback, we need to obtain the device clipboard function, allowing email addresses or other text to be pasted directly without manual input.
4. Customer service:
When you file a complaint or appeal, make an inquiry, or apply for account cancellation with WCU CUBE, for the security of your account and the system, we may need you to first provide your account information, which will be matched with the personal information you previously provided to verify your user identity. Meanwhile, in order to facilitate contacting you, helping you solve problems or sending gifts, we may also need you to provide your name, mobile phone number, email address and other contact information and personal information. In addition, we will collect your communication information with us (in the form of text/picture/audio/video/call records) and other necessary information associated with your needs. The aforementioned information constitutes sensitive personal information, and we collect it to investigate facts and help you solve problems; if you refuse to provide such information, we may be unable to provide you with timely feedback on complaints, appeals or inquiries. To better understand customer needs and optimize services, our customer service personnel may contact you by phone to learn about product usage, ask for your opinions, or conduct follow-up visits for certain activities. We may also send you birthday greetings, holiday greetings or periodic marketing messages via SMS. If you do not wish to receive such calls or messages, you may unsubscribe via the method specified in the message, or contact us through the method provided in Article IX of this Privacy Policy, and we will no longer conduct telephone follow-up visits or send such messages to you.
5. Cookies and similar technologies
To improve relevant services, WCU CUBE may use cookies and similar technologies to store and, at certain times, track users' relevant data. Such use is limited to commercial, market analysis or academic purposes such as estimating traffic volume and compiling statistics on user preferences. Cookies and similar technologies may be used by third parties. For example, advertising services require identifiable data and materials as evaluation indicators and data. Such data is for analysis only and is used to evaluate and improve the effectiveness of promotional and marketing activities.
6. In accordance with the relevant laws, regulations and national standards, we may collect and use your relevant personal information without seeking your authorization or consent in the following circumstances:
1) Related to our performance of obligations prescribed by laws and regulations;
2) Directly related to national interests such as national security and defense security;
3) Directly related to major public interests such as public safety, public health and public awareness;
4) Directly related to criminal investigation, prosecution, trial and enforcement of judgments;
5) Intended to safeguard major legitimate rights and interests such as the life, property or reputation of you or other individuals, but where it is difficult to obtain the consent of the person concerned;
6) The personal information collected is information that you have voluntarily disclosed to the public;
7) Personal information is collected from lawfully disclosed information, such as lawful news reports or government information disclosure;
8) Necessary for concluding and performing a contract at your request;
9) Necessary for maintaining the safe and stable operation of the products or services provided by WCU CUBE, for example, detecting and handling failures of products or services;
10) Necessary for lawful news reporting;
11) Necessary for statistics or academic research conducted in the public interest, provided that the personal information contained in the results of such academic research or description provided to the public is de-identified;
12) Other circumstances prescribed by laws and regulations.
Please understand that the functions and services we provide are constantly updated and evolving. If any function or service not described above collects your information, we will separately explain the content, scope and purpose of such collection through page prompts, interactive procedures, website announcements or other means, in order to obtain your consent.
II. How We Share, Transfer and Publicly Disclose Your Personal Information
1. Sharing
We attach great importance to the protection of your personal information. Your personal information is an important basis and component of the products and/or services we provide to you. With respect to your personal information, we collect and use it only within the purposes and scope described in this Privacy Policy or as required by laws and regulations, and keep it strictly confidential. Under normal circumstances, we will not share your personal information with any company, organization or individual, except in the following circumstances:
1) Your explicit authorization or consent has been obtained in advance;
2) Your personal information must be shared pursuant to applicable laws and regulations, legal proceedings, compulsory governmental orders or judicial rulings;
3) Where it is necessary, within the scope permitted or required by law, to provide your personal information to a third party in order to protect the interests, property or safety of WCU CUBE, its users or the general public from harm;
4) Your personal information may be shared among our affiliated companies. We will only share necessary personal information, and such sharing is also subject to the purposes declared in this Privacy Policy. If an affiliated company intends to change the purpose of processing personal information, it will again seek your authorization and consent;
5) In order to provide you with more complete and high-quality products and services, certain of our services are provided by authorized partners. We may share certain of your personal information with partners in order to provide better customer service and user experience. We will only share your personal information for lawful, legitimate, necessary, specific and explicit purposes, and will only share the personal information necessary for the provision of services; for details, please refer to the WCU CUBE Third-Party SDK Directory. At the same time, we will require partners to process your personal information in accordance with our instructions, this Privacy Policy and any other relevant confidentiality and security measures. Our partners have no right to use the shared personal information for any other purpose. If you refuse to allow our partners to collect personal information necessary for the provision of services when providing such services, you may be unable to use that third-party service on our platform.
6) Some of our applications can be downloaded and used through our official website, and can also be downloaded and used through application co-publishing channel platforms. If you obtain software products through an application co-publishing channel (such as brand mobile phone stores or third-party application stores, including but not limited to Yingyongbao, Huawei, Xiaomi, vivo, OPPO, Guopan, Jiuyou and bilibili) or access WCU CUBE services through other non-WCU CUBE platforms, some channels will integrate a co-publishing channel SDK into the software product for logging in to our application products through that channel and implementing payment and real-name verification functions. To ensure that you can smoothly log in to the application products and use the relevant services, you need to authorize the co-publishing channel SDK to provide the corresponding services; after your authorization, the channel party will collect your relevant personal information. For software products with an integrated co-publishing channel SDK, the co-publishing channel provides account, payment, real-name verification and customer service related services; account-related services include but are not limited to account registration, account login, account information change and account cancellation. For the types of information collected by the channel party, the purposes of use, and the personal information protection rules, please read the privacy policy of the specific co-publishing channel through which you obtained the software product.
The collection and processing of information by our partners is governed by their own privacy policies or relevant statements and does not fall under this Privacy Policy. To maximally protect your information security, we recommend that you review the privacy policy of any third party before using its services. To protect your legitimate rights and interests, if you find that a relevant third-party service poses risks, we recommend that you immediately stop the relevant operations and contact us promptly.
2. Transfer
We will not transfer your personal information to any company, organization or individual, except in the following circumstances:
1) Transfer with explicit consent: after obtaining your explicit consent, we will transfer your personal information to other parties;
2) Provision where required by applicable laws and regulations, legal proceedings, or compulsory administrative or judicial requirements;
3) In the event of a merger, acquisition, asset transfer, bankruptcy liquidation or similar transaction involving the transfer of personal information, we will require the new company or organization holding your personal information to continue to be bound by this Privacy Policy; otherwise, we will require such company or organization to re-obtain your authorization and consent.
3. Public disclosure
We will publicly disclose your personal information only under the following circumstances:
1) After obtaining your explicit consent;
2) Disclosure based on law: where required by laws, legal proceedings, litigation or compulsory requirements of competent government authorities, we may publicly disclose your personal information.
4. Circumstances Not Requiring Your Prior Consent
In accordance with the relevant laws, regulations and national standards, we may share, transfer or publicly disclose personal information without obtaining your prior authorization or consent in the following circumstances:
1) Related to our performance of obligations prescribed by laws and regulations;
2) Directly related to national security or defense security;
3) Directly related to public safety, public health or major public interests;
4) Directly related to criminal investigation, prosecution, trial and enforcement of judgments;
5) Intended to safeguard major legitimate rights and interests such as the life or property of the information subject or other individuals, but where it is difficult to obtain the consent of the person concerned;
6) The personal information is information that the information subject or the guardian has voluntarily disclosed to the public;
7) Personal information is collected from lawfully disclosed information, such as lawful news reports or government information disclosure.
Pursuant to legal provisions, where personal information that has been de-identified is shared, transferred or publicly disclosed, and the data recipient is ensured to be unable to restore and re-identify the information subject, such act does not constitute external sharing, transfer or public disclosure of personal information, and the storage and processing of such data will not require separate notification to you or your consent.
III. How We Store and Protect Your Personal Information
1. Information storage
1) Storage location: in accordance with laws and regulations, the personal information collected about you will be stored only within the People's Republic of China. At present, there is no scenario in which we store your personal information across borders or provide personal information to overseas parties. If cross-border data transmission is indeed necessary, we will separately and clearly inform you (including the purpose of the data export, the recipient, the manner and scope of use, the content used, security protection measures, security risks, etc.) and obtain your authorization and consent; we will ensure that the data recipient has sufficient data protection capabilities to protect your personal information.
2) Storage period: we retain your personal information for the shortest period necessary to fulfill the purposes of the products and services. For example, when you use our registration and membership functions, we need to collect your mobile phone number, and after you provide it and during the period you use that function, we need to continuously retain your mobile phone number in order to normally provide that function and ensure the security of your account and the system. In addition, we may retain your relevant information for the necessary period prescribed by the relevant laws (for example, the E-Commerce Law stipulates that information on goods and services and transaction information shall be kept for no less than three years from the date of completion of the transaction).
3) After the above storage period expires, we will delete or anonymize (de-identify) your personal information.
2. Information protection
1) The security of your personal information is of paramount importance to us. We will strictly comply with relevant laws and regulations and take reasonable and feasible measures recognized in the industry to protect your personal information, preventing the information from unauthorized access, disclosure, use or modification, and avoiding damage to or loss of information.
2) When WCU CUBE requires users to provide information related to their personal identity, it shall publish its privacy policy to users in a clear and conspicuous manner in advance and take necessary measures to protect user information.
3) Unless otherwise expressly agreed in this Privacy Policy, without the user's permission, WCU CUBE shall not provide, disclose or share with any third party the name, valid personal identity certificate number, contact information, home address and other personal identity information in the user's registration data, except in the following circumstances: where the user or the user's guardian authorizes WCU CUBE to disclose; where relevant laws, regulations or compulsory provisions require WCU CUBE to disclose; where a judicial or administrative authority requires WCU CUBE to provide such information pursuant to legal procedures; where WCU CUBE files a lawsuit or arbitration against the user to safeguard its own legitimate rights and interests; or where the user's personal identity information is provided upon the lawful request of the user's guardian.
3. Use and safekeeping of user accounts
1) To ensure the security of user accounts, WCU CUBE has the right to review whether the identity information provided by users for registration is true and valid, and shall actively take reasonable technical and management measures to ensure the security and validity of user accounts; users are obliged to properly keep their accounts and passwords and to use their accounts and passwords correctly and safely. Where either party fails to fulfill the above obligations, resulting in loss of account password, theft of account or other circumstances causing damage to the civil rights of the user or others, the liable party shall bear legal responsibility.
2) Users lawfully enjoy rights and assume responsibilities for acts carried out under the accounts they hold after logging in.
3) Where a user discovers that his/her account or password is illegally used by others or is used abnormally, he/she shall promptly notify WCU CUBE in accordance with the handling method published by WCU CUBE, and has the right to request WCU CUBE to take measures to suspend the login and use of that account.
4) Where WCU CUBE takes measures to suspend the login and use of a user account based on the user's notification, WCU CUBE shall require the user to provide and verify valid personal identity information consistent with the registered identity information.
5) Where WCU CUBE verifies that the valid personal identity information provided by the user is consistent with the registered identity information, it shall promptly take measures to suspend the login and use of that user account.
6) Where the user fails to provide his/her valid personal identity certificate, or the valid personal identity certificate provided is inconsistent with the registered identity information, WCU CUBE has the right to reject the user's request.
7) Where a user, in order to safeguard his/her legitimate rights and interests, provides WCU CUBE with valid personal identity information consistent with the registered identity information, WCU CUBE shall provide the user with necessary assistance and support, such as proof of account registration and original registration information, and provide relevant evidence and information to the relevant administrative and judicial authorities as needed.
IV. Your Rights to Manage Your Personal Information
We understand your concerns about personal information and do our utmost to ensure your rights to query, correct, delete and withdraw authorization regarding your personal information, so that you have full capacity to safeguard your privacy and security. Your rights include:
1. You have the right to query your personal information
You may query the relevant personal information you have provided to us in accordance with the relevant instructions (or settings) of the products and services we provide, including:
1) Account information: you may log in to your personal profile page at any time through the relevant in-application page to access your personal profile information in the corresponding application product, including your avatar, nickname, etc.;
2) Other information: if you encounter operational problems during access and need to obtain other personal information that cannot be obtained as described above, you may contact us through the method provided in this Privacy Policy.
2. You have the right to correct your personal information
If you find that the personal information you have provided to us is incorrectly registered, incomplete or needs updating, you may contact us through the method provided in this Privacy Policy and submit a correction application.
1) For some of your personal information, such as your avatar and nickname, we provide operational settings on the relevant function pages of the application, and you may correct/modify it directly.
2) For difficulties encountered in exercising the above rights, or where we may currently be unable to provide you with online self-correction/modification services, you may contact us through the method provided in this Privacy Policy and request us to correct or modify your data. After verifying your identity, and provided that the correction/modification does not affect the objectivity and accuracy of the information, we may correct or modify the incorrect or incomplete information, except as otherwise provided by laws and regulations. However, for security and identity identification considerations, you cannot modify the real-name registration information (name and ID card number) submitted at registration.
3. You have the right to delete your personal information
1) For some of your personal information, you may contact us through the method provided in this Privacy Policy to submit a deletion application. After the personal information deletion application is approved, we will delete or anonymize such information, unless otherwise provided by laws and regulations.
2) When any of the following circumstances occurs, you may directly request us to delete your personal information, except where it has been anonymized or as otherwise provided by laws and regulations:
a) When our processing of personal information violates laws and regulations;
b) When we collect and use your personal information without obtaining your consent;
c) When our processing of personal information violates our agreement with you;
d) When you cancel your user account;
e) When we terminate services and operations.
4. You have the right to withdraw your authorization regarding your personal information
As mentioned above, some functions of the application products and services we provide require the relevant permissions of your device (including album, camera, microphone, etc., subject to the functions actually obtained by the product). You may withdraw (or stop) the continued authorization of such permissions at any time after authorization. For example, you may disable the authorization of your photo album through “Settings - Privacy - Photos” on an iOS device. If you use an Android device, the way to withdraw authorization varies depending on the device manufacturer; for example, you may disable the camera permission for a specific application through “Settings - Privacy - Permission Management” on a Huawei Mate30 Pro device. You may also withdraw your consent to this Privacy Policy through the relevant function page in the application, or permanently withdraw all authorizations for us to continue collecting your personal information by cancelling your account. You should understand that after you withdraw your authorization, we will be unable to continue providing you with the specific functions and/or services corresponding to the withdrawn authorization. However, your withdrawal of authorization will not affect the personal information processing activities carried out previously based on your authorization.
5. You have the right to cancel your account
In the APP, after entering the main page, you may tap [Settings] -- [Account] -- [Cancel] for the current account. In addition, you may also contact us to apply for cancellation of your account by contacting customer service within the corresponding product app.
After you cancel your account, you will no longer be able to log in to and use WCU CUBE products and services with that account; all benefits that have been generated but not fully consumed during the use of WCU CUBE products and services under that account, as well as future benefits, will be cleared; the content, information, data and records under that account will be deleted or anonymized (except as otherwise provided by laws and regulations or as otherwise required by regulatory authorities; for example, in accordance with the Cybersecurity Law of the People's Republic of China, your network operation logs will be retained for at least six months); once the user account cancellation is completed, it cannot be restored.
V. Protection of Minors
1. We attach great importance to the information security and information protection of minors. We encourage parents or other guardians (hereinafter referred to as “guardians”) to guide minors in using our services. If you are a minor under the age of fourteen, please ask your guardian to read and accept our WCU CUBE Children's Personal Information Protection Guidelines together with you, and seek their consent and guidance before you use WCU CUBE products and services or submit personal information.
2. WCU CUBE implements a real-name registration system for online game user accounts, fully connects to the real-name verification system of the National Press and Publication Administration, and protects the legitimate rights and interests of minors by enabling an anti-addiction system. We will verify, based on real-name identity and other information, whether the real-name information of a relevant account belongs to a minor, and then decide whether to include that account in the anti-addiction system. In addition, we will collect your login time, game duration and other information, and guide minors to play games reasonably by automatically intervening in and limiting minors' game time at the system level and enabling a forced offline function.
3. For minors' personal information collected with the guardian's consent, we will use or publicly disclose such information only where permitted by law, where the guardian has explicitly consented, or where it is necessary for the protection of minors.
4. If you are the legal guardian of a minor, please pay attention to whether the minor under your guardianship uses WCU CUBE products and services after obtaining your authorization and consent. If the guardian explicitly refuses to allow us to provide services to the minor in the above manner, we will, in accordance with the law, promptly delete the relevant minors' personal information that we have collected, stored and used, and stop providing services to that minor.
5. We have designated personnel responsible for the protection of minors' information and the handling of complaints and reports. If you have any questions or needs regarding the protection of minors, or any complaints or reports involving minors, you may send an email to our dedicated mailbox for matters related to minors: ad@moyucube.com, and we will respond and handle it within fifteen working days.
6. For more information on the protection of personal information of minors under the age of 14, please refer to our WCU CUBE Children's Personal Information Protection Guidelines.
VI. Suspension and Termination of Services
1. If a user publishes illegal information, seriously violates social morality, or engages in other acts prohibited by law, WCU CUBE has the right to immediately terminate the provision of services to that user.
2. If a user engages in improper conduct when receiving WCU CUBE services, WCU CUBE has the right to terminate the provision of services to that user.
3. If a user provides false registration identity information or engages in acts violating this Agreement, WCU CUBE has the right to suspend all or part of the services provided to that user; when taking suspension measures, WCU CUBE shall notify the user and specify the suspension period, which shall be reasonable; upon expiration of the suspension period, WCU CUBE shall promptly resume providing services to the user.
VII. Updates to and Access to This Privacy Policy
1. In order to provide you with better services, we will update the terms of this Privacy Policy in light of product updates and the relevant requirements of laws and regulations, and such updates form a part of this Privacy Policy. Without your explicit consent, we will not reduce the rights you are entitled to under this Privacy Policy. Where an update results in a material reduction of or material change to your rights under this Privacy Policy, we will notify you through prominent notices, push messages or other means. If you continue to use our services, it will be deemed that you have fully read, understood and agreed to be bound by the revised Privacy Policy.
2. Material changes include but are not limited to:
1) Major changes in our service mode, such as the purpose of processing personal information, the types of personal information processed, and the manner in which personal information is used;
2) Major changes in our ownership structure or organizational structure, such as changes of owner caused by business adjustments, bankruptcy, mergers or acquisitions;
3) Changes in the main recipients of personal information that is shared, transferred or publicly disclosed;
4) Material changes in your rights relating to the processing of personal information and the manner of exercising such rights;
5) Changes in the contact information of the personnel responsible for personal information security and the complaint channels;
6) Where the personal information security impact assessment report indicates a high risk.
3. You may access the contents of this Privacy Policy through the relevant function pages of WCU CUBE products and the WCU CUBE official website. If you have any questions about the aforementioned access functions, you may contact us through the method provided in this Privacy Policy.
VIII. Governing Law and Dispute Resolution
1. The conclusion, performance, interpretation and dispute resolution of this WCU CUBE Privacy Policy shall be governed by the laws of the People's Republic of China, excluding the application of any conflict-of-law rules.
2. If any dispute arises between the parties regarding the contents or performance of this WCU CUBE Privacy Policy, the parties shall resolve it through friendly negotiation; where negotiation fails, either party shall file a lawsuit with the People's Court of Chenghai District, Shantou City.
3. The headings of all clauses of this Agreement are for reading convenience only, have no actual meaning, and shall not serve as a basis for interpreting the meaning of this Agreement.
4. If any clause of this Agreement is partially invalid for any reason, the remaining clauses shall remain valid and binding on the parties.
IX. Contact Us
1. If you have any questions about the contents of this WCU CUBE Privacy Policy, or encounter any matters related to the protection of personal information when using our services, or wish to consult or complain, you may contact us through any of the following methods:
1) You may contact customer service or submit feedback online through the relevant function pages in WCU CUBE products;
2) You may contact us by sending an email to our customer service mailbox ad@moyucube.com.
2. We will reply to you as soon as possible within 15 working days after receiving your opinions and suggestions and verifying your user identity. In case of special or complex circumstances, our response time may be extended accordingly. In addition, you understand and are aware that we may be unable to respond to your requests in the following circumstances relating to personal information:
1) Matters related to national security or defense security;
2) Matters related to public safety, public health or major public interests;
3) Matters related to criminal investigation, prosecution or trial;
4) Where there is sufficient evidence that you have subjective malice or are abusing your rights;
5) Where responding to your request would cause serious harm to the legitimate rights and interests of you or other individuals or organizations;
6) Matters involving trade secrets;
7) Other circumstances prescribed by laws and regulations.
X. Miscellaneous
Unless otherwise agreed, the terms used in this Privacy Policy generally have only the following definitions; where this Privacy Policy does not specifically provide otherwise, the definitions of relevant terms shall be consistent with the User Agreement:
1. Personal information (with reference to GB/T 35273-2020 Information Security Technology — Personal Information Security Specification): refers to various information recorded electronically or in other ways that can, alone or together with other information, identify the identity of a specific natural person or reflect the activities of a specific natural person. Examples of personal information: basic personal information (including name, date of birth, gender, address, personal mobile phone number, email address, etc.), personal identity information (including ID card number), personal biometric information (including fingerprints and facial features), network identity identification information (including system accounts, passwords, IP addresses, personal digital certificates, etc.), personal property information (including bank account numbers, passwords, transaction and consumption records, virtual currencies, virtual transactions, redemption codes and other virtual property information), contact lists, personal online records (including website browsing records, software usage records, software/application lists in use), personal commonly used device information (including hardware serial number, hardware model, device MAC address, operating system type, software list, device serial number), and personal location information (including precise location information, latitude and longitude, etc.). The types of personal information we actually collect are subject to the descriptions in this Privacy Policy.
2. Sensitive personal information (with reference to GB/T 35273-2020 Information Security Technology — Personal Information Security Specification): refers to personal information that, once leaked, illegally provided or misused, may endanger personal and property safety, or easily cause damage to personal reputation, physical or mental health, or discriminatory treatment. Examples of sensitive personal information: your personal property information, personal identity information, personal biometric information, contact list information, friend list, group list, precise location information, and personal information of children aged 14 or under. The types of sensitive personal information we actually collect are subject to the descriptions in this Privacy Policy.
3. Device: refers to a device that can be used to access or use WCU CUBE and its services, such as a tablet or smartphone.
4. Device serial number: refers to a string of characters embedded in a device by the device manufacturer that can be used to uniquely identify the corresponding device (such as IMEI/Android ID/IDFA/OpenUDID/GUID/SIM card/IMSI information, etc.).
5. IP address: every device connected to the Internet is assigned a number called an Internet Protocol (IP) address. These numbers are usually assigned according to geographic region.
6. Cookie: a cookie is a small file containing strings that is sent and stored on your computer, mobile device or other device when you log in to and use a website or other online content (usually encrypted). Similar technologies to cookies refer to other technologies that can be used for purposes similar to cookies, such as Web Beacon, Proxy and embedded scripts.
7. WCU CUBE account: also called “account” or “user account”, refers to the account successfully registered by a user in accordance with the User Agreement and relevant laws, regulations and policies for the use of WCU CUBE and its services.
Shantou Chenghai Moyu Culture Co., Ltd.